CascadeAnswer is an AI front desk for plumbers and service businesses.
Two things decide whether a new customer reaches you: whether you come up when they search, and whether anybody picks up when they call. We build or fix the website that gets you found, then Sally, our AI assistant, answers the phone it rings, 24/7. It works with your existing systems and software. For any US small business. Home services are one example. Located in the Pacific Northwest.
See what you're missing first. Decide later, or never.
(360) 787-9359 is answered by Sally herself, around the clock. Call it and hear how she handles a call. She says up front that she is an AI assistant.
Calls, appointments and messages in one place, on your phone or computer.
Sample data shown.
A short example for each. Every free scan link below carries that business type, and you can change it on the form.
A leaking sink does not wait on hold. The website tells Google and the AI assistants who you are, and Sally, our AI assistant, answers when you cannot.
Caller. The pipe under the kitchen sink just let go. Can you send someone?
Sally. This is Sally, an AI assistant. I can take your name, the best number, the address, and what is leaking. The shop gets that after the call ends.
The heat dies on a cold night, or the cooling dies on a hot one. Sally answers either way, and the site makes the business readable before they call.
Caller. The furnace is blowing cold air and the house is dropping.
Sally. This is Sally, an AI assistant. Tell me your name, number, address, and what the system is doing. If you need the owner now, I can try that phone. If the transfer misses, the details still go out by email after the call.
A sparking outlet is not a web form. Sally picks up, says she is an AI assistant, and sends the job to you.
Caller. Half the lights on the first floor just went out.
Sally. This is Sally, an AI assistant. I will take your name, number, address, and what happened so you have it after this call.
A new client calling about a recurring clean should reach the business, not a full mailbox. The site states the services. Sally takes the request.
Caller. We need a recurring house clean, and the kitchen needs a deep clean first.
Sally. This is Sally, an AI assistant. I can note the kind of clean, the address, and the days that work for you, and book the visit on the shop's calendar.
Spring calls pile up while the crew is outside. Sally catches the ones you cannot, and the website says what you actually do.
Caller. The lawn is overgrown and we are hosting people soon. Do you have a visit open?
Sally. This is Sally, an AI assistant. I will take your name, number, address, and the work you want, and book the visit on the shop's calendar.
The front desk is with a patient. The phone still rings. Sally answers as an AI assistant and writes down who called and what they need.
Caller. I chipped a tooth and I am hoping the office can see me.
Sally. This is Sally, an AI assistant for the office. I can take your name, number, and what happened, and book the visit on the office calendar.
You cannot hold scissors and the phone. Sally takes the request, and the site shows the services and the hours.
Caller. Do you have anything open for a cut and color?
Sally. This is Sally, an AI assistant. I can take your name, number, and the day and time you would like. If the salon's Google or Outlook calendar is connected, I book the visit on it. If it is not, I send the request to the owner by email and text.
A new client will call the next firm if nobody answers. Sally takes the name, number, and the matter, and says she is an AI assistant before she asks anything.
Caller. I was in a car accident and I need to talk with someone about it.
Sally. This is Sally, an AI assistant. I can take your name, number, and a short note on what happened. Someone from the firm follows up. This call does not start legal representation.
The bay is loud and the phone is in the office. Sally answers, and the website lists the work you do so people can find the shop before they call.
Caller. The car shakes when I brake. Can the shop look at it?
Sally. This is Sally, an AI assistant. Tell me your name, number, and what the car is doing, and I will book the visit on the shop's calendar.
Showings run long. The phone does not. Sally catches the person who calls while you are in a house, and the site carries the details a search can read.
Caller. We are looking at homes and wanted to ask about working with an agent.
Sally. This is Sally, an AI assistant. I can take your name, number, and what you are hoping to do. The agent gets that after the call.
Tenants call about a leak at odd hours. Owners call about a vacant unit. Sally takes the request, and the site says which properties you cover.
Caller. The water heater in unit 4 is leaking into the closet.
Sally. This is Sally, an AI assistant. I need your name, number, the property address, and what is leaking. If you need someone now I can try the manager. If that transfer misses, the details are emailed after the call.
Dinner service is a bad time to play phone tag about a table or a private room. Sally writes it down. The website has the hours and the address.
Caller. Can we get a table for six on Friday, or is the back room free?
Sally. This is Sally, an AI assistant. I can take your name, number, the party size, and the day and time you want. The restaurant confirms it. I will not promise the table is held.
If a missed call costs you the customer, this is built for you. A website people and software can read, and Sally, an AI assistant, on the line when you cannot pick up.
Caller. I found you online and I need to talk with someone about a job.
Sally. This is Sally, an AI assistant. I can take your name, number, and what you need. The business gets it after the call ends.
Call the demo line. Sally answers and says at the start that she is an AI assistant.
(360) 787-9359 That number is the live demo. She says she is an AI assistant before she asks anything.
Google's map results and the AI assistants read your website and your directory records. If you have no site, or a site that says nothing a machine can read, you do not come up, no matter how good your work is. We build or fix the site.
You are with a customer, on a job, or asleep. The caller moves to the next name on the list. That customer was already yours and you never knew they called. Sally answers.
Self-serve from start to finish. You do almost none of this.
This is the part most answering services do not do, and it is the part that gets you found in the first place.
Your services, your hours, your reviews, your area if you serve one. One page that loads fast on a phone, with your number as a tap-to-call button that follows the screen. If you already have a site, we keep your logo, colors and content and fix what is broken.
Your name, address, phone, hours and services are marked up in the format Google's map results and the AI assistants actually parse. Ordinary structured data, done right, nothing exotic.
Your domain stays yours. Point it at the site we host, or give us two records to add at your registrar. If you ever leave, the site files are yours.
A free visibility scan plus a free preview website. Monthly plans start at $20.
Your website, hosting and upkeep.
$49 setup, then $20/month
Choose CascadeAnswer HostingSally on your line 24/7, plus your website handled either way: we build and host a new one, or we keep your existing site's records machine-readable and fixed. Calendar connect for Google and Outlook, so you can see and book appointments on your calendar.
$49 setup, then $30/month
Choose CascadeAnswer Front DeskMonth to month, cancel anytime. You keep your number and your domain. A free visibility scan plus a free preview website. Monthly plans start at $20.
Connect the Google or Outlook calendar you already use and Sally books visits right onto it. She checks real availability and puts the visit on your calendar. Sally only ever sees your calendar, never anyone else's. If no calendar is connected, she takes the request and sends it to the owner by email and text.
You are going to get emails about AI visibility. Here is what the companies that own these systems actually say.
OpenAI's own documentation answers this in four words. Nobody can promise placement, and we will not.
"Placement is not guaranteed.", OpenAI Help CenterGoogle published a guide specifically to knock this down. The markup we add is ordinary business data, not a magic unlock, and we will not sell it as one.
"There's no special schema.org markup you need to add.", Google Search CentralGrowing fast, 6% to 45% of consumers in a year. But Google shows an AI answer on only about 8% of local searches. The map results still carry the day, and 97% of people who ask an AI go check the real reviews anyway. Which is exactly why your Google and directory records are the fix, not some trick.
Ahrefs, 146 million search results · BrightLocal, March 2026Any US business that gets phone calls and needs a website that works. We started in home services, and the same setup fits a dental office, a salon, a law practice, a repair shop or a bakery. If a missed call costs you money, this is for you.
Yes, by design. Sally identifies herself as an AI assistant at the start of every call and never pretends to be a person. Callers care that they reached a business that responds fast, and that is what they get.
No. Your number stays yours. You forward your line to Sally, so she answers every call that comes in, and you can turn the forwarding off from your own handset whenever you want.
Yes. When a call ends, the caller's name, number, address and the job land in your inbox as text you can paste into Jobber, Housecall Pro, QuickBooks, a CRM or a calendar. It works with your existing systems and software. If you already pay for a receptionist service that does all of this, be honest with yourself about whether you need us; we would rather tell you that now.
Sally collects name, number, address, and what is wrong. If they need you now, she can warm-transfer to your phone. If you do not pick up, the job is emailed after the call. She says she is an assistant and that the call is recorded.
Yes. Connect your Google or Outlook calendar and Sally books jobs right onto it during the call. She checks real availability and only sees your calendar. If no calendar is connected, she takes the request, including the day and time the caller would like, and sends it to the owner by email and text.
Sally gives a clear notice at the start of every call, before she collects anything. That covers the states that require every party's consent, so it is the same everywhere in the US.
Yes. You keep your domain, and if you ever leave we hand over the site files. We are not holding your web presence hostage to keep you subscribed.
We leave it alone and fix the records behind it. Your scan will show whether the records or the site is what is holding you back. If the site is the problem we will tell you plainly, show you the scan that says so, and build you a preview of a better one.
No. Month to month, cancel anytime. You keep your number and your domain.
Located in the Pacific Northwest, and we work with businesses anywhere in the United States. Sally answers around the clock, every day.
Free, no card. Instant grade on screen, full report follows by email. Yours to keep whether you hire us or not.
Get your free AI visibility scanOr call (360) 787-9359 and hear Sally yourself.